FretCuts

FretCuts

Terms of Use

Effective October 27, 2026 · Applies to the FretCuts app for iOS and Android

The short version

  • FretCuts helps clients book barbers. The appointment itself is between you and the barber.
  • No objectionable content and no abuse, ever. We remove content that breaks these rules and suspend the accounts behind it, without warning.
  • You can report or block anyone you deal with in the app. We review every report within 24 hours.
  • FretCuts doesn’t take payments. You pay your barber directly, outside the app.

1. Agreeing to these terms

FretCuts is an app made by FretDev, LLC (“we”, “us”). You can browse barbers without an account; you need one to book, review, report or block. By using the app or creating an account you agree to these terms and to our privacy policy. If you don’t agree, don’t create an account or use the app. You must be at least 13 years old, and if you’re under the age of majority where you live, a parent or guardian must agree to these terms for you.

2. Your account

  • Give your real name and an email address you use. Keep your password to yourself.
  • Choose the account type that fits you: a client books appointments, a provider (barber) offers them. One person may have one of each, with different email addresses.
  • You’re responsible for what happens in your account. Tell us at support@fretdev.com if you think someone else is using it.

3. Rules for content and behavior

FretCuts has no tolerance for objectionable content or abusive users. This applies to everything you add or show in the app: your name, photo, bio, location, service names and descriptions, and how you treat the people you book with. Don’t post or do anything that:

  • harasses, threatens, bullies, stalks or intimidates anyone;
  • is hateful, or attacks people for their race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability or age;
  • is sexually explicit, sexually suggestive, violent or graphic;
  • promotes illegal activity, drugs, weapons or self-harm;
  • impersonates someone else, or misleads people about who you are or what you offer;
  • is spam, a fake account or fake bookings;
  • shares anyone’s personal information without their permission;
  • infringes someone else’s copyright, trademark or other rights;
  • tries to break, overload or get around the security of the app.

Your profile photo should be of you or your work. Barbers must describe their services and prices honestly.

4. Reports, blocks and enforcement

  • Report anyone who breaks these rules: clients from a barber’s page or a booking, barbers from an appointment. You can also email support@fretdev.com. The person isn’t told who reported them.
  • Block anyone from the same places. After a block, neither of you can find or book the other. You can unblock from Profile → Blocked accounts.
  • We review every report within 24 hours. We may remove content, and suspend or close an account, when we believe it breaks these terms, without notice. We may report illegal content or threats to the authorities.

5. Bookings between clients and barbers

FretCuts is a booking tool. Barbers are independent: they aren’t our employees or agents, and we don’t provide haircuts or other services. The service, its quality, the price and any refund are between the client and the barber. FretCuts doesn’t process payments or charge fees on services; clients pay the barber directly.

Please keep your appointments, or cancel or reschedule in the app as early as you can. Barbers should confirm or decline requests promptly and honour confirmed appointments.

6. Your content

You own what you add to FretCuts. You let us store it, and show it to other users as the app describes (for example, a barber’s profile to clients), for as long as it’s in the app. Only add content you have the right to share.

7. Ending your use

You can stop using FretCuts and delete your account at any time in the app, under Profile → Delete account. The privacy policy says what we keep afterwards and for how long. We may suspend or close accounts that break these terms.

8. Disclaimers and limits

We work to keep FretCuts running and accurate, but it’s provided “as is”, without warranties of any kind, to the extent the law allows. We aren’t responsible for services barbers provide, for what users post or do, or for missed appointments. To the extent the law allows, FretDev, LLC isn’t liable for indirect or consequential losses from using the app. Nothing here limits rights you have under consumer law that can’t be limited.

9. Changes and contact

If we change these terms, we’ll post the new version on this page and update the effective date at the top. If a change is significant, we’ll tell you in the app before it takes effect. Using FretCuts after that means you accept the new terms.

Questions about these terms: email support@fretdev.com.

FretDev, LLC